Privacy Policy

This Privacy Policy explains how RankBnB collects, uses, stores, and protects personal information when you use https://rankbnb.cloud.

1. Who We Are

RankBnB is a SaaS tool operated from Morocco. RankBnB helps users analyze short-term rental listings and generate listing optimization reports.

Contact: privacy@rankbnb.cloud

2. Information We Collect

We may collect the following information:

Account information:

• email address
• login provider
• user ID
• authentication session data

Audit information:

• listing URLs submitted by users
• extracted public listing data
• generated scores
• generated reports
• audit history
• plan usage and monthly audit count

Billing information:

• subscription plan
• billing provider identifiers
• payment status
• customer ID
• subscription ID
• invoice or transaction status

RankBnB does not store full payment card details. Payment data is processed by Paddle.

Technical information:

• IP address
• browser type
• device information
• pages visited
• error logs
• server logs
• approximate location derived from technical data

Communication information:

• support messages
• email inquiries
• billing or account support requests

3. How We Use Information

We use information to:

• create and manage user accounts
• authenticate users
• run listing audits
• generate reports
• save audits to dashboards
• enforce monthly audit limits
• manage subscription access
• provide premium reports and PDF exports
• process support requests
• improve product quality
• monitor performance and security
• prevent abuse and fraud
• comply with legal obligations

4. Legal Bases for Processing

Where applicable, we process personal data based on:

• performance of a contract
• legitimate interests in operating and improving RankBnB
• consent, where required
• compliance with legal obligations

5. Public Listing Data

When you submit a listing URL, RankBnB attempts to extract publicly available information from that page. This may include listing title, photos, amenities, rating, reviews, location signals, and property details.

RankBnB does not guarantee that all public data can be extracted. Some data may be unavailable or incomplete.

6. Payments and Paddle

RankBnB uses Paddle to process subscription payments. Paddle may collect and process payment details, billing information, tax information, invoices, and transaction data according to Paddle's own buyer terms and privacy documentation.

RankBnB receives limited billing information from Paddle, such as subscription status, customer identifiers, plan, payment status, and transaction events.

7. Authentication Providers

RankBnB uses Supabase Auth for login. Users may sign in with Google or email magic link. Authentication providers may process login-related information according to their own policies.

8. Cookies and Similar Technologies

RankBnB uses cookies and similar technologies for:

• authentication
• session management
• security
• preferences
• billing flows
• analytics if enabled
• service improvement

For more details, see: https://rankbnb.cloud/cookies

9. AI and Automated Processing

RankBnB may use automated scoring logic and AI-assisted analysis to generate reports and recommendations. These outputs are informational and may not always be complete or accurate.

RankBnB may use third-party AI providers or internal deterministic scoring systems. We do not intentionally send payment card details to AI providers.

10. Data Sharing

RankBnB may share limited data with service providers needed to operate the platform, including:

• hosting providers
• database providers
• authentication providers
• payment providers
• email providers
• AI providers
• analytics providers if enabled
• support and security tools

We do not sell personal data.

11. International Data Transfers

RankBnB may use providers located in different countries. By using RankBnB, you understand that your data may be processed outside your country of residence, subject to appropriate safeguards where required.

12. Data Retention

We retain account data while your account is active. Audit data and reports may be retained to provide dashboard history and subscription access. Billing records may be retained as required for accounting, legal, tax, and fraud prevention purposes.

You may request account deletion by contacting: privacy@rankbnb.cloud

13. Security

RankBnB uses reasonable technical and organizational measures to protect user data. However, no online service can guarantee absolute security.

14. Your Rights

Depending on your location, you may have rights to:

• access your personal data
• correct inaccurate data
• delete your data
• object to processing
• restrict processing
• request data portability
• withdraw consent where processing is based on consent

To exercise privacy rights, contact: privacy@rankbnb.cloud

15. Children

RankBnB is intended for business users, hosts, property managers, and adults managing short-term rental listings. RankBnB is not intended for children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

17. Contact

For privacy questions, contact: privacy@rankbnb.cloud